Cultural competency refers to the ability to interact effectively and respectfully with people from different cultural backgrounds. It involves understanding and appreciating cultural differences, recognizing biases, and applying inclusive practices in the workplace.
For organizations, cultural competency is essential for fostering diversity, creating a more inclusive environment, and ensuring that all employees feel valued. It also involves adapting policies, communications, and behaviors to meet the needs of diverse groups. Training in cultural competency helps reduce misunderstandings, promote collaboration, and build stronger relationships within a diverse workforce.